PUBLIC TRANSPORTATION
We offer public transportation to those who need a ride. We are a CURB-to-CURB service around town, as well as offering scheduled rides out of town. Please call at least 1 business day ahead to schedule in-town rides, and 2 business days ahead for out-of-town scheduling.
Call Glenrock at (307) 554-0955
Call Douglas at (307) 358-3112
REASONABLE MODIFICATION
Reasonable Modifications and ADA-Accessible Formats: If you have a disability, Converse County Aging Services will accept requests for reasonable modifications of its policies and procedures to help you access their services. To make a reasonable modification request, please speak to the Executive Director at the center, or call 307-358-4348. You may request ADA-accessible formats in the same manner.
Notifying the Public of Rights under Title VI
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The Wyoming Department of Transportation operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the Wyoming Department of Transportation.
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For more information on the Wyoming Department of Transportation's civil rights program, and the procedure to file a complaint, please call (307) 777-4457, email: lisa.fresquez@wyo.gov; or visit our administrative offices at 5300 Bishop Blvd., Cheyenne, WY 82209. For more information, visit http://www.dot.state.wy.us/home/business_with_wydot/civil_rights.html.
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A complainant may file a complaint directly with the Federal Transit Administration (FTA), Office of Civil Rights, Attention: FTA Region VIII Title VI Program Coordinator, The Byron Building, 1961 Stout St., Suite 13301, Denver, CO 80294; Telephone: (303) 362-2393.
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Notificación al Público de los Derechos Garantizados por Título VI
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El Departamento de Transporte del estado de Wyoming opera sus programas y servicios, sin distinción de raza, color y origen nacional, según el Título VI de la Ley de Derechos Civiles. Cualquier persona que cree o que ha sido perjudicada por una práctica discriminatoria ilegal bajo el Título VI, puede presentar una queja con el Departamento de Transporte de Wyoming.
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Para obtener más información sobre el programa de derechos civiles del Departamento de Transporte de Wyoming o para obtener más información sobre los procedimientos para presentar una queja, llame al 1-307-777-4457, email: lisa.fresquez@wyo.gov; o visite nuestras oficinas administrativas en 5300 Bishop Blvd. Cheyenne, WY 82009. Para obtener más información, visite http://www.dot.state.wy.us/home/business_with_wydot/civil_rights.html.
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Un demandante puede presentar una queja directamente a la Administración Federal de Tránsito (FTA), Oficina de Derechos Civiles, Atención: FTA Region VIII Title VI Program Coordinator, The Byron Building, 1961 Stout St, Suite 13301 Denver, CO 80294. Teléfono: (303) 362-2393.
ADA Policy and Complaint Process
The Americans with Disabilities Act (ADA) was signed into law on July 26, 1990. ADA is Civil Rights legislation requiring that persons with disabilities receive services equal to those provided to nondisabled persons.
It is the policy of Converse County Aging Services that the provided transportation services, programs, facilities, and communications, directly or provided by a service contractor, are readily accessible and usable to individuals with disabilities to the maximum extent possible. (49 CFR 37.105)
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Converse County Aging Services is committed to providing safe, reliable, and accessible transportation options for the community. Converse County Aging Services encourages customers wishing to file a complaint can contact Executive Director at 340 1st St W. (mailing PO Box 192), Douglas, WY 82633 or at 307-358-4348 or at director@ccaswy.org, Monday through Friday between 8:00am and 4:00pm.
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POLÍTICA DE LA ADA Y PROCESO DE QUEJAS
La Ley de Estadounidenses con Discapacidades (ADA) se promulgó el 26 de julio de 1990. La ADA es una ley de derechos civiles que exige que las personas con discapacidades reciban servicios iguales a los que se brindan a las personas sin discapacidades.
Es política de Converse County Aging Services que los servicios de transporte, programas, instalaciones y comunicaciones proporcionados, ya sea directamente o a través de un contratista de servicios, sean fácilmente accesibles y utilizables para las personas con discapacidades en la mayor medida posible. (49 CFR 37.105)
Converse County Aging Services se compromete a proporcionar opciones de transporte seguras, confiables y accesibles para la comunidad. Converse County Aging Services anima a los clientes que deseen presentar una queja a que se comuniquen con la Directora Ejecutiva en 340 1st St W. (apartado postal 192), Douglas, WY 82633, o al 307-358-4348, o por correo electrónico a director@ccaswy.org, de lunes a viernes, de 8:00am a 4:00pm.